• November 30, 2025

Terms of Use

1. Acceptance of Terms

By accessing or using www.raynaedibles.com , you agree to these Terms of Use. If you do not agree, please do not use our website or services.

2. About Us

Rayna Edibles sources and supplies African groceries and wholesale food products to customers across Europe. Our website allows users to browse, order, and arrange shipment of products from Nigeria.

3. Use of Website

You agree to: Use the website only for lawful purposes. Not attempt to disrupt, hack, or misuse our website or systems. Provide accurate information when placing orders or creating an account. We reserve the right to restrict access or terminate accounts that violate these terms.

4. Product Information and Availability

We make every effort to ensure product descriptions, prices, and images are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies or update product details without notice. All products are subject to availability and may be withdrawn at any time.

5. Orders and Payments

By placing an order, you confirm that: You are at least 18 years old (or have parental consent). The information you provide is true and complete. Payments are securely processed through approved third-party gateways. Rayna Edibles is not responsible for transaction errors caused by banks, payment processors, or currency conversions. All products are subject to availability and may be withdrawn at any time.

6. Shipping and Delivery

We ship from Nigeria to Europe using registered courier and freight partners. Delivery times vary depending on destination, customs processes, and courier availability. Please refer to our Refund Policy for details on shipping delays, refunds, and replacements.

7. Returns and Refunds

Refunds, replacements, and cancellations are governed by our Refund Policy (link to your refund policy page). Please review it carefully before placing an order.

8. Intellectual Property

All content on this website — including text, images, logos, product descriptions, and designs — is the property of Rayna Edibles or its licensors. You may not copy, reproduce, or distribute any content without prior written permission.

9. Limitation of Liability

Rayna Edibles is not liable for: Losses arising from delayed deliveries or customs restrictions. Product misuse, allergic reactions, or storage issues after delivery. Any indirect, incidental, or consequential damages. Our total liability shall not exceed the total value of your order.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content, privacy practices, or terms.

11. Governing Law

These Terms are governed by the laws of Nigeria, with consideration for EU consumer protection laws where applicable. Any disputes shall be resolved under Nigerian jurisdiction unless otherwise required by EU law.

12. Contact Information

Rayna Edibles Nigeria Email: [email protected] Website: https://raynaedibles.com

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
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